As a business owner, you may not know that every day more than 90,000 websites are hacked. Your biggest concern is the most important business in the world: your own. What you should know, however, is that no matter what size your business is or which industry you cover, cybersecurity services should be one of your top priorities.
It can take days or even weeks to discover a data breach. The average data breach will cost you big-time: nearly $4 million in losses from cybercrime hit companies just like yours every year. In addition to lost productivity, extensive data recovery, and potential litigation, your company’s reputation will take a huge hit. In 2017, Equifax reported a drop of over 18 percent in stock following their highly publicized breach.
From Capital One to WhatsApp and Uber, no business is immune from the threat of cyberattacks. Your only defense is a well-planned defense strategy from a recognized, professional IT company that will provide you with personalized cybersecurity support services.
What Is Cybersecurity?
Cybersecurity is multi-layered protection from cyberattacks for all of your networks, devices, and programs. Targeted cybersecurity support services focus on employee awareness, cyberattack simulations, disaster backup and data recovery, and protecting your network from internal and external attacks.
There are multiple kinds of cyberattacks. Some of the most common ones are:
Malware, or malicious software, currently accounts for nearly half of all cyberattacks. Malware includes Trojans, spyware, worms, and viruses.
- Trojans: Usually found in software applications, Trojans allow other malware to get a foothold in your network.
- Spyware: Spyware infections allow unauthorized third parties to track credit cards, passwords, financial information, and other sensitive data. Spyware “eavesdrops” on your network’s users.
- Viruses: Viruses spread throughout the computer network, rendering files unusable and sometimes damaging the hardware as well.
- Worms: Similar to viruses, worms spread from one infected machine to the next until the entire network is compromised.
A devastating type of malware that deserves a spotlight of its own, ransomware is a targeted cyberattack that blocks users from accessing the network until a large sum of money is paid. Ransomware “kidnaps” your network.
In May of 2019, Baltimore City’s government fell victim to a ransomware attack known as “RobinHood.” The city refused to pay the ransom, choosing to restore their network from the ground up. Between the cost of rebuilding the network, loss of productivity, and lost revenues, the city is estimated to have taken an $18 million hit.
In addition to the financial implications of this attack, Baltimore City admits that a lot of data has been irretrievably lost. Before the incident, the city chose to ignore multiple warnings that its lack of cybersecurity services was leaving its network open to attacks.
Accounting for nearly a quarter of all cyberattacks, social engineering is a sophisticated tool for hackers to trick unsuspecting users into giving away sensitive data. Social engineering makes any link, attachment, or even web page seem legitimate.
Employees are often the target for social engineering, with a focus on:
- Baiting: Hackers promise the user an incredible offer if they click on the link that is “too good to be true.”
- Phishing: Phishing is a general term covering several types of email scams. The purpose of phishing is usually to make the user feel a sense of urgency to convince them to click on a link that seems legitimate. Credentials, social security numbers, and other sensitive data can be stolen through phishing attacks.
- Pretexting: Pretexting is similar to phishing. The email will claim that the employee needs to give some tidbit of personal or company-related information for what may seem to be a legitimate cause, such as updating a database.
Distributed Denial of Service involves botnets that crush your bandwidth and jam your website traffic. Hackers using DDoS to crash your company’s website are usually disgruntled employees or business rivals.
DDoS only accounts for around 5 percent of cyberattacks but is still estimated to cost millions in lost revenue and productivity every year.
The theft of an employee’s credentials can be traced back to weak password requirements or lack of cyber awareness on the part of the employee. This is just one of the levels of security your managed services cybersecurity plan will address.
A cybercriminal can hack your systems and send out viruses to your clients and customers using suspicious links, spamming, and malvertising. These don’t directly affect your network, but they can have real-world consequences for consumers.
- Malvertising: Ads that look legitimate, but when they are clicked will redirect the user to a fake website or install a virus into their personal computers
- Spamming: Sending multiple fake emails to the customers on your email list to try to redirect them away from your site, coerce them to reveal sensitive data, or install viruses into their systems.
These are usually the result of an employee opening a suspicious link or email, which sets the chain in motion with a click.
What to Look for in
Cybersecurity Managed Services
In a world where cyberattacks continue to evolve in frequency and sophistication, more and more companies are turning to cybersecurity consulting services. No matter the size or industry of your business, you will benefit from the experience of professionals to keep your network up and running. There are a lot of cybersecurity services out there. How do you know which one is best for your company’s unique needs?
At a minimum, your cybersecurity team should offer:
- Protection of assets from cybercrime activity
- A response plan following a cyberattack incident
- A backup plan to recover all lost or stolen data
- Early warning detection of potential cyberattacks
- Consistent, on-going evaluation of potential cybersecurity threats
- Blanket protection of all business-related hardware, including mobile devices
- Remote or onsite support services
A Special Note
Employee Cybersecurity Education Programs
With over 47 percent of security breaches coming from employee error, a targeted employee cybersecurity educational program is one of the most important parts of a successful managed cybersecurity services plan.
Look for cybersecurity managed services firms that offer employee education as part of the onboarding process, as well as routinely throughout the year. Education should cover topics such as:
- Password protection
- Two-step authentication programs
- Limiting access to sensitive data to only those who need it
- Phishing and email awareness programs
- Recognizing suspicious links and emails
- Knowing how to report suspicious links or emails
Iconic IT Cybersecurity Services
Iconic IT’s cybersecurity services provide professional managed cybersecurity services to companies of all sizes across all industries. Iconic knows you don’t have time for costly breaches and system downtime.
No two businesses are the same, so Iconic IT offers packages designed for
your specific cybersecurity needs. We offer:
Perimeter Security – Firewall
A firewall is protection designed to prevent unauthorized users from gaining access to your networks. Firewalls use a set of predetermined security restrictions to monitor both incoming and outgoing network traffic for compliance.
Vulnerability management is an organized system for identifying potential threats. It’s an ongoing process that evolves as your business evolves. Vulnerability management balances risks and solutions to keep your network safe.
Endpoint security, or endpoint protection, refers to tightening the security of your devices, including laptops, tablets, desktops, and mobile devices. These devices allow access to your network and serve as entry points for malicious attacks on your systems.
Microsoft Security Solutions
Iconic IT will update and manage your Microsoft security systems as part of your total security package. Microsoft is a leader in software development and security solutions.
Phishing Attack Simulations
Iconic IT’s managed cybersecurity services know that the best way to protect employees from falling for phishing scams is to see how they react to them. As part of ongoing employee training, phishing attack simulations are an important way to gauge your employees’ reactions to scammers, hackers, and other malicious email hacking attempts.
As part of your business cybersecurity services, Iconic will use an extensive data backup and recovery system known as iCorps Guardian. Since 1994, iCorps Guardian has been using cutting-edge solutions to store and protect your data, allowing smooth recovery and backup in case of a network disaster.
Your network is constantly at risk. Iconic delivers up-to-the-minute solutions to keep your systems protected and your operations running smoothly.
Educating your staff is one of Iconic’s highest priorities. From malicious links to infected attachments, do your employees know how to spot an attempted hack? Education includes password best practices, understanding the sophisticated ways hackers can make malicious links look legitimate, and spotting phishing attempts.
Per Talos, spam messages can reach an astounding 400 billion globally per day. Each message is a potential cyberattack—a ticking time bomb waiting for someone to open an attachment or click a link. Iconic IT knows that spam filtering is an important part of an effective managed services cybersecurity plan.
Iconic knows that an important part of a cybersecurity services strategy is requiring two-factor authorization (2FA) programs for everyone who has access to your company’s network. 2FA incorporates “what you know,” or your password, along with “something only you possess,” such as a mobile device. It’s estimated that switching your company’s login procedures to include 2FA can cut successful cyberattacks by over 99 percent.
Encryption is the art of disguising content so it can’t be read by anyone other than the intended recipient. Iconic IT understands that sensitive data—such as social security numbers or financial information—are especially vulnerable to spyware. Email encryption is another added layer of security Iconic uses for its managed services cybersecurity strategy.