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Managed IT Services Buffalo Responsive Managed IT Services

Managed IT Services in
Buffalo, NY

If you’re in the market for Buffalo IT services, don’t settle for a company that’s only plug-and-play. Your business deserves a partner—true tech experts with the expertise to plan your network strategy, watch your bottom line, and deliver the24/7 monitoring you need. At Iconic IT, we pride ourselves on the partnerships we’ve formed with our clients, and the role we play in helping small- and medium-sized businesses thrive. We’re a local business, committed to our community, but with the tech muscle that comes with being part of a nationwide network. It’s the best of both worlds for our clients, who benefit from working with an MSP that’s been named year over year to the MSP 501, and the Inc. 5000.See What Our Clients are Saying – Read Our Google Reviews.

Iconic IT is located in Rochester and Buffalo, New York with service areas encompassing Erie County, Monroe County, Ontario County and the Finger Lakes.

Reach Out to a Knowledgeable and Friendly Buffalo IT Support Representative!

Already a Customer? Contact Buffalo Support Services.

How can using a Managed Services Provider for IT Support Benefit Your Buffalo-Based Business?

  • Outsource your IT staff, while still getting your tech troubles addressed with the ease of a phone call or email

  • Get the advice you need to stay one step ahead of your future networking investments

  • Lock down your cybersecurity with the right tools and training, and put your risks to bed

  • Improve productivity with the right sharing, storage, and management software

  • Tame your IT budget with our scalable, no-surprise monthly billing plans

  • Eliminate waste from your budget by buying a plan that scales with the number of users

OUR COMMUNITY INVOLVEMENT
IN Buffalo, NY

At Iconic IT, we’re committed to seeing our clients grow. And we’re committed to seeing them grow in the kind of community where we all want to live. We put our money and time behind that goal. Over the years, our Buffalo team has been involved in several local charities, including Bivona, The Center for Youth, East House, Golisano Autism Center, Happiness House and the SBC Cares 3000 Thanksgiving appeal. We’ve been thrilled to sponsor Victor Robotics, a local robotics club that teaches STEM readiness in our local schools. If your organization is looking for partners, donations or sponsors, get in touch. We’re always looking for new ways to help! 

Answering Your Buffalo MSP FAQs

Of course! Iconic IT provides cloud services that not only boost productivity and cut costs, they also promote collaboration and mobility through secure and instant file sharing and editin

Once you partner with Iconic IT, you'll enjoy professional and immediate support when YOU need it. Available 24x7x365 via phone, and email.

Whether it’s IT budget planning, disaster recovery planning, or business continuity planning, our consultants have got you covered.

Look no further than Iconic IT. If round-the-clock monitoring, management, and support for your network are what you’re looking for, our solutions have got it all.

In order for businesses to gain a competitive advantage, it's integral for owners to emphasize business growth above all else. Allow Iconic IT’s Support to handle your IT issues so nothing distracts you from what matters most.

Our IT Support services give your business the competitive edge it deserves. Iconic IT is dedicated to getting you across the finish line first.

7 Ways to Save Money On IT Services in Buffalo

Yes, you can make your IT spend scale to your budget, size, and needs. We’ll show you how to shop wisely for IT services in this guide, while offering our triedandtrue tips for cutting the fat from your tech budget. 

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BUFFALO TEAM

Support requests should be submitted directly to ROCsupport@iconicit.com.

JOHN MATTIA

General Manager
Read John's Bio

ERIC HOUCK

Service Manager

MATT TOPPER

Professional Services Manager

JADEN ROBIDEAU

vCIO

Buffalo IT Services

Managed IT Services

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Co-Managed IT Services

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Cloud Services

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IT Security Services

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WHAT CLIENTS SAY

About Our Work Together

"Being a non-profit agency in today’s economy, the Center was looking to keep our IT costs down while keeping pace with technology. Iconic IT offered us a variety of service plans which provided us the flexibility we needed. We receive great support services that we can afford on a monthly basis while being able to plan and implement improvements for the future. Iconic IT personnel are both knowledgeable and responsive. We value the service we receive."

– Alicia J., local nonprofit

"Iconic IT keeps our computer network running 100% of the time. Choosing to partner with Iconic IT was a great investment for the health of our practice. Letting them handle the updates and monitoring of our networks allows us to focus on our patients and grow our practice. Their support is something every doctor's office should invest in."

– Judy D., medical practice

"Thank you so much for all of your efforts in meeting our needs and thinking ahead of the curve for us. You are appreciated here at Evans & Fox LLP and the work you constantly do to make our operation systems fully functional in meeting our needs. Once again, we thank you for all that you do, and continue to do, for all of us here."

– Richard E., Legal

"Our company has almost doubled in revenue since bringing Iconic IT on board. Doubling the size of sales in only two years would have been agony without Iconic IT's services. Their nightly updates are the latest and greatest; any trouble we just call or put in a ticket. Iconic iT gets it done every single time. Our lead technician is our hero! I am especially glad to have the security and maintenance that Iconic IT provides. It's no longer an internal concern that used to have me pulling my hair out. I can do my job, and help my customers. There's no more downtime and no more excuses!"

– Richard F., professional services

"Life before Iconic IT was filled with uncertainty. We were never sure if our computers, PC or Mac, were up-to-date on the latest patches and antivirus. We had a failing backup solution and we had more servers than we needed. Unused servers were happily chugging away in our IT room consuming electricity month after month. We chose Iconic IT because of their reputation to follow through with what they say they are going to do and their fantastic customer service. They also had the resources in place to help us manage our Apple computers which was a huge plus. Our workstations and servers are now properly updated and monitored, and Iconic IT provides the reports to back it up. Iconic IT also put in place a reliable onsite/offsite backup system to keep our data safe. Today our network is running very reliably, and our employees can walk around the building with their laptops without the fear of losing their connection and their work. I personally can take time off with the peace of mind knowing our network is in good hands. We can sleep better knowing our data is safe and our network is protected. Iconic IT has been a true IT partner."

– Randy J. Z., marketing agency

"I’d like to thank our Dedicated Tech Team at Iconic IT who have made it possible for us to successfully work offsite. I know you have all been under a lot of pressure and I want you to know that your efforts are appreciated. You have all done a great job of responding to our needs quickly and professionally. Please share my thanks with all of the support staff who have helped us recently."

– Scott M., local non profit

RECENT AWARDS

Our Iconic IT Buffalo office is part of a national team of industry-recognized IT experts. Since the company’s inception in 2019, it’s made industry hot lists like the prestigious Channel Futures MSP 501, The SMB 500 and the Inc. 5000. With accolades from the manufacturing, finance, healthcare and legal industries, we understand how to help you thrive in your market and industry. We’re proud of our legacy. And we’re just getting started. 

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