Contact Sales: |   Support: | Pay My BillClient SupportLet’s Talk!

IT Support Rochester Responsive Managed IT Services

IT Support Services in
Rochester, NY

Partnership. Isn’t that what you need from your managed IT services provider? When you work with us, you’ll find we care about your money, resources, user experience, and reputation just as much as you do. We’ll create a long-lasting relationship with your company, so you’ll get the technology solutions you need to boost your bottom line. We offer hardware service and management, software licensing, roundtheclock systems monitoring, and more. And we do all that, while offering the strategic and preventative advice you need to keep your systems ahead of the game. Expect more from your MSP. Read our Google Reviews 

Iconic IT is located in Rochester, New York with service encompassing Newark, Mount Morris, Batavia, Canandaigua, and Geneva.

Reach Out to a Knowledgeable and Friendly Rochester IT Support Representative!

Already a Customer? Contact Rochester Support Services.

Your Rochester IT Support Needs: The Benefits to Expect When You Work with a Managed Services Provider

  • 24/7 Tech support, so you’ll never have to worry about your tech troubles again

  • Strategic network planning, to keep your systems one step ahead of your technology needs

  • World-class data and cybersecurity, to shut the door on hackers

  • Productivity tools that make your data shareable and transparent for your team

  • A secure, mobile platform, for seamless work access at the office, at home, or away

  • Compliant, liability-free data management that meets your industry’s regulations

OUR COMMUNITY INVOLVEMENT
IN ROCHESTER, NY

At Iconic IT, serving our community is simply what we do. Throughout the year, Iconic IT is involved with numerous professional and charitable organizations. Our employees serve on boards and attend meetings, our company donates to causes, and our people donate their time to make Rochester a better place to work and live. 

 

We’ve been long-time members of the Greater Rochester Chamber of Commerce, The Rochester Rotary, and many other business clubs like the Women’s Council and Women’s Network, and the Builder’s Exchange. We support causes like the Golisano Autism Center, Bivona Child Advocacy Center, Happiness House, and more.  The list is too long to mention here.  

 

If your nonprofit needs volunteers or has a fundraising event coming up, contact us. We’re always looking for opportunities to help. 

FAQ REGARDING MSPs IN ROCHESTER

Of course! Iconic IT provides cloud services that not only boost productivity and cut costs, they also promote collaboration and mobility through secure and instant file sharing and editing.

Once you partner with Iconic IT, you'll enjoy professional and immediate support when YOU need it. Available 24x7x365 via phone, and email.

Whether it’s IT budget planning, disaster recovery planning, or business continuity planning, our consultants have got you covered.

Look no further than Iconic IT. If round-the-clock monitoring, management, and support for your network are what you’re looking for, our solutions have got it all.

In order for businesses to gain a competitive advantage, it's integral for owners to emphasize business growth above all else. Allow Iconic IT’s Support to handle your IT issues so nothing distracts you from what matters most.

Our IT Support services give your business the competitive edge it deserves. Iconic IT is dedicated to getting you across the finish line first.

7 Ways to Save Money On IT Services in Rochester

Sometimes your best tool for shopping smart is planning. Our experts will guide you through some of the strategic steps we take to save our clients’ money—from smart software purchases to  good network planning. You’ll be surprised how much you can save, with a little foresight. 

Download Now

ROCHESTER TEAM

Support requests should be submitted directly to ROCsupport@iconicit.com.

JOHN MATTIA

General Manager
Read John's Bio

ERIC HOUCK

Service Manager

MATT TOPPER

Director of Central Operations

JOHN MANDABACH

vCIO

Rochester IT Services

Managed IT Services

Learn More

Co-Managed IT Services

Learn More

Cloud Services

Learn More

IT Security Services

Learn More

WHAT CLIENTS SAY

About Our Work Together

"Being a non-profit agency in today’s economy, the Center was looking to keep our IT costs down while keeping pace with technology. Iconic IT offered us a variety of service plans which provided us the flexibility we needed. We receive great support services that we can afford on a monthly basis while being able to plan and implement improvements for the future. Iconic IT personnel are both knowledgeable and responsive. We value the service we receive."

– Alicia J., local nonprofit

"Iconic IT keeps our computer network running 100% of the time. Choosing to partner with Iconic IT was a great investment for the health of our practice. Letting them handle the updates and monitoring of our networks allows us to focus on our patients and grow our practice. Their support is something every doctor's office should invest in."

– Judy D., medical practice

"Thank you so much for all of your efforts in meeting our needs and thinking ahead of the curve for us. You are appreciated here at Evans & Fox LLP and the work you constantly do to make our operation systems fully functional in meeting our needs. Once again, we thank you for all that you do, and continue to do, for all of us here."

– Richard E., Legal

"Our company has almost doubled in revenue since bringing Iconic IT on board. Doubling the size of sales in only two years would have been agony without Iconic IT's services. Their nightly updates are the latest and greatest; any trouble we just call or put in a ticket. Iconic iT gets it done every single time. Our lead technician is our hero! I am especially glad to have the security and maintenance that Iconic IT provides. It's no longer an internal concern that used to have me pulling my hair out. I can do my job, and help my customers. There's no more downtime and no more excuses!"

– Richard F., professional services

"Life before Iconic IT was filled with uncertainty. We were never sure if our computers, PC or Mac, were up-to-date on the latest patches and antivirus. We had a failing backup solution and we had more servers than we needed. Unused servers were happily chugging away in our IT room consuming electricity month after month. We chose Iconic IT because of their reputation to follow through with what they say they are going to do and their fantastic customer service. They also had the resources in place to help us manage our Apple computers which was a huge plus. Our workstations and servers are now properly updated and monitored, and Iconic IT provides the reports to back it up. Iconic IT also put in place a reliable onsite/offsite backup system to keep our data safe. Today our network is running very reliably, and our employees can walk around the building with their laptops without the fear of losing their connection and their work. I personally can take time off with the peace of mind knowing our network is in good hands. We can sleep better knowing our data is safe and our network is protected. Iconic IT has been a true IT partner."

– Randy J. Z., marketing agency

"I’d like to thank our Dedicated Tech Team at Iconic IT who have made it possible for us to successfully work offsite. I know you have all been under a lot of pressure and I want you to know that your efforts are appreciated. You have all done a great job of responding to our needs quickly and professionally. Please share my thanks with all of the support staff who have helped us recently."

– Scott M., local non profit

RECENT AWARDS

We’re proud to say that our rankings as an MSP has put us in the company of some of the best MSPs in the world. Since 2018, Iconic IT has been named to the Channel Futures MSP 500 global list of top MSPs, year over year. We’ve also been named to a number of other prestigious lists, including the Inc. 5000 list of America’s fastest growing companies, the Rochester Top 100, and more. We’ve been consistently ranked one of the top technology services firms in the area. We’d love to put that expertise to work for you! 

View All Iconic IT Awards

Rochester Rockstars

We Love Referrals!

Learn how you can earn $500 in cash AND a free month of service

LEARN MORE