IT Support Rochester Responsive Managed IT Services
IT Support Services in
Rochester, NY
When you’re looking for Rochester IT support services, you want a partner that cares about saving your company’s time, money, resources, and reputation—and supporting your plans for long-term success. We know there are many other options to choose from, but at Iconic IT, we pride ourselves on creating long-lasting relationships through quality IT support that is preventive and comprehensive. See What Our Clients are Saying – Read Our Google Reviews.
Iconic IT is located in Rochester, New York with service encompassing Newark, Mount Morris, Batavia, Canandaigua, and Geneva.
Benefits of Using a Managed Services Provider for Your Rochester IT Support Needs
Solve the technology issues that keep cropping up at work
Plan for future growth
Improve data and system security at your organization
Save time and improve employee happiness ratings by preventing downtime—and thereby, productivity
Save money by preventing loss of sales, loss of reputation, and any legal fees from security breaches or failure to meet your industry’s compliance regulations
A vast team of Rochester IT services experts that help you remain strategic in navigating constant technology changes and, ultimately, stay ahead of the competition
More predictable billing for easy budget planning purposes
OUR COMMUNITY INVOLVEMENT
IN ROCHESTER, NY
Iconic IT Rochester plays an active role in our community, always seeking new ways to give back both financially and with our time and expertise. We’ve taken part in many activities supporting our local charities throughout the year.
If your organization is in need of volunteers or has an upcoming fundraiser, please contact us to find out how we can help!
FAQ REGARDING MSPs IN ROCHESTER
At Iconic IT we believe that there is no such thing as a one-size-fits-all solution when it comes to IT. In order for your business to truly grow, we create a customized solution that addresses all of your specific needs.
Of course! Iconic IT provides cloud services that not only boost productivity and cut costs, they also promote collaboration and mobility through secure and instant file sharing and editing.
Once you partner with Iconic IT, you'll enjoy professional and immediate support when YOU need it. Available 24x7x365 via phone, and email.
Whether it’s IT budget planning, disaster recovery planning, or business continuity planning, our consultants have got you covered.
Look no further than Iconic IT. If round-the-clock monitoring, management, and support for your network are what you’re looking for, our solutions have got it all.
In order for businesses to gain a competitive advantage, it's integral for owners to emphasize business growth above all else. Allow Iconic IT’s Support to handle your IT issues so nothing distracts you from what matters most.
Our IT Support services give your business the competitive edge it deserves. Iconic IT is dedicated to getting you across the finish line first.
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ROCHESTER TEAM
Support requests should be submitted directly to ROCsupport@iconicit.com.
ERIC HOUCK
Service Manager
MATT TOPPER
Professional Services Manager
SARA BATTOGLIA
Team Assistant
WHAT CLIENTS SAY
About Our Work Together
"Being a non-profit agency in today’s economy, the Center was looking to keep our IT costs down while keeping pace with technology. Iconic IT offered us a variety of service plans which provided us the flexibility we needed. We receive great support services that we can afford on a monthly basis while being able to plan and implement improvements for the future. Iconic IT personnel are both knowledgeable and responsive. We value the service we receive."
– Alicia J., local nonprofit"Iconic IT keeps our computer network running 100% of the time. Choosing to partner with Iconic IT was a great investment for the health of our practice. Letting them handle the updates and monitoring of our networks allows us to focus on our patients and grow our practice. Their support is something every doctor's office should invest in."
– Judy D., medical practice"Thank you so much for all of your efforts in meeting our needs and thinking ahead of the curve for us. You are appreciated here at Evans & Fox LLP and the work you constantly do to make our operation systems fully functional in meeting our needs. Once again, we thank you for all that you do, and continue to do, for all of us here."
– Richard E., Legal"Our company has almost doubled in revenue since bringing Iconic IT on board. Doubling the size of sales in only two years would have been agony without Iconic IT's services. Their nightly updates are the latest and greatest; any trouble we just call or put in a ticket. Iconic iT gets it done every single time. Our lead technician is our hero! I am especially glad to have the security and maintenance that Iconic IT provides. It's no longer an internal concern that used to have me pulling my hair out. I can do my job, and help my customers. There's no more downtime and no more excuses!"
– Richard F., professional services"Life before Iconic IT was filled with uncertainty. We were never sure if our computers, PC or Mac, were up-to-date on the latest patches and antivirus. We had a failing backup solution and we had more servers than we needed. Unused servers were happily chugging away in our IT room consuming electricity month after month. We chose Iconic IT because of their reputation to follow through with what they say they are going to do and their fantastic customer service. They also had the resources in place to help us manage our Apple computers which was a huge plus. Our workstations and servers are now properly updated and monitored, and Iconic IT provides the reports to back it up. Iconic IT also put in place a reliable onsite/offsite backup system to keep our data safe. Today our network is running very reliably, and our employees can walk around the building with their laptops without the fear of losing their connection and their work. I personally can take time off with the peace of mind knowing our network is in good hands. We can sleep better knowing our data is safe and our network is protected. Iconic IT has been a true IT partner."
– Randy J. Z., marketing agency"I’d like to thank our Dedicated Tech Team at Iconic IT who have made it possible for us to successfully work offsite. I know you have all been under a lot of pressure and I want you to know that your efforts are appreciated. You have all done a great job of responding to our needs quickly and professionally. Please share my thanks with all of the support staff who have helped us recently."
– Scott M., local non profit
RECENT AWARDS
Iconic IT Rochester has been honored by some of the IT industry’s most respected publications and organizations. Our commitment to innovation in providing industry-leading solutions for our customers is repeatedly recognized on prestigious lists such as Channel Future’s MSP 501 and CRN’s SP 500. We have also been acknowledged for our expertise across vertical markets such as manufacturing, finance, healthcare and legal. These awards are a tribute to our team of IT experts who possess the knowledge and skills to solve a wide variety of information technology challenges for our clients.
View All Iconic IT Awards
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